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FAQ

What time may I check in?

Check in time is at 2 pm


Is it possible to check in earlier?

Of course, if we have available rooms. Please call the hotel directly prior to your arrival to make any necessary arrangements. Tel: +7 (495) 730 65 98.


Can I leave my luggage in the hotel until 2 pm?

Yes, we offer you our luggage office service. Please contact our Front Office.


What time do I need to check out?

Check out time is at noon.


How way I book a room in the Intourist Kolomenskoye hotel?

There are several opportunities:

  1. Online booking.
  2. Call the hotel directly, Tel: +7 (495) 730 65 98.
  3. Send your request to bron@intourist-kolomenskoe.ru

Do you have any parking area for guests?

We offer an underground parking (at additional charge). Contact our front office in advance to know the prices and availability.
Tel: (495) 662-90-22;
22-01, 22-02 — internal.


What does “guarantee accommodation” mean?

Guarantee accommodation means that you have made a prepayment. If your room is not prepaid and you didn’t arrive until 6pm on the day requested, your reservation may be cancelled.


How can I receive the invoice?

We give the invoice to guests who have paid for the room using “Bank transfer”(only for legal entity person). If you are making online booking you will get special form to fill out with your company payment details. The voucher and invoice will be sent to the submitted email address automatically.


Why is online booking considered so useful?

First of all, with online booking you may see the availability in real time. Secondly, it will take you about three minutes to book a hotel room. And on the top of all, you can chose any payment you like, whether by cash or bank card, e - money or Bank transfer.


Is it possible to arrange business meeting or personal event in your hotel?

Yes, four different space range meeting rooms and restaurant are available for rent. Please check our website intourist-kolomenskoe.ru/en/ or call directly the hotel reception for more information. Tel: +7 (495) 730 65 98.


Is it possible to accommodate the 2nd guest without his or her ID (passport)?

Guest’s ID (passport) is obligatory. Foreigners need to have their international passport and migration card. Birth certificate is required for children.


How long will it take me to receive the invitation to get Russian visa?

Select our iVisa service to get your invitation in short term. Service cost is 700 RUB per one guest.


Reviews

  • Franceso 25.11.2016

    Grazie mille a Elia! Molto di rado incontrerà una tale persona gentile e compassionevole! Già non mi sono incontrato nella gente a Mosca con un tal buon italiano. Elia è un grande trovano. E albergo anche. Tutto è stato eccellente.
  • Murik 13.11.2016

    Friendly and Gorgeus staff. Clean and comfortable. Definitely best hotel for business trip.
  • Olga 25.10.2016

    Clean, Cozy, Comfortable, Great Price
  • Michael 4.10.2016

    Ich war nur für eine Nacht, auf der Durchreise. Das Hotel liegt Günstig zum Flughafen DOM und relativ zentrumsnah, sofern man mobil ist. Zimmer sind sauber, groß und scheinen recht neu. Das Bad sehr sauber, da habe ich in Russland schon schlimmes gesehen! Preise sind top für Moskau. Zum Frühstück kann ich nichts sagen, musste schon um 05:30 wieder zum Flughafen. Allerdings bekam ich eine Frühstücksbox mit, toller Service. Freies WLAN, problemlos auch auf dem Zimmer. Für mich wars OK!
  • Edgar 17.09.2016

    Notre agréable suite était située au 13e étage. Ambiance feutrée. La connection WIFI fonctionne parfaitement.Bus gratuit vers la station du metro toutes les 30 minutes en matinée et en soirée. Petit-déjeuner : buffet bien garni.

Kashyrskoye shosse, 39b Moscow, RF

Metro «Kashirskaya»

+7 495 662 10 01 
bron@intourist-kolomenskoe.ru

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