Рус Eng
Booking rooms
Get promocode!
Your promo code: 2018
Get a visa
invitation
Main » About » Hotel policies

Hotel policies

Check-in and Check-out Times

Our Front Office is available 24 hours a day. Check-in time is at 2 pm, check-out time is at noon. (Moscow time). Late departures or stay extension can be requested, but cannot be guaranteed (it depends on rooms’ availability) please see reception desk for assistance.


Payment Policies

Cash or valid bankcard (American Express, MasterCard, Diners Club, Visa, JCB) are accepted. Please contact our Front Office for assistance.


Currency exchange

ATM machine is located on the 1st level.


Accommodation Policy

You receive your temporary GUEST CARD immediately after the payment has been made and your passport details taken down. GUEST CARD will contain your name, room number and length of stay. GUEST CARD will serve you as a Key-access to the hotel. Keep your GUEST CARD carefully because you will need it to enter the hotel.


Safe

Every room contains a safe. Tel: 22-01, 22-02 (internal)


Non-Smoking Policy

“Intourist Kolomenskoye” hotel is a non-smoking property and all guest rooms are non-smoking. You will find special smoking areas outside of the building.


No Pet Policy

We are sorry, but Pets are not allowed in our guest rooms and hotel public areas.


Laundry Policy

If you want your clothes to be washed and ironed, please fill out special form and leave your clothes on the bed. Clothes left before 1pm will be ready the same day before 6 pm. Phone number: 22-01, 22-02 (Internal) Iron and ironing board will be delivered to your room upon request. Tel: 22-17, 22-01, 22-02 (internal)


Air-conditioning

All our rooms are air-conditioned.


Fire Safety Policy

Any heating units are not allowed. Any explosives or toxic elements are not allowed. Please turn off all electronic devices before leaving the room.


No Weapon Policy

Any kind of weapons is prohibited.


Occupancy Policy

Strangers are not allowed to stay in the room while the hotel guest is out. It is forbidden to give the GUEST CARD or Room Key to any third parties.


Hotel property Policy

Any furniture rearrangement in the room is forbidden unless the Head manager allows. Guests are not allowed to take any items considered as a Hotel property (ex. bathrobes, towels etc).


Fire emergency: 00-01 (internal)


Security service: 00-02 (internal)

Reviews

  • Cristiano 7.07.2018

    O Intourist foi uma agradável surpresa durante a minha estadia em Moscou durante a Copa do Mundo. Quarto amplo, arejado e limpo. Café da manhã farto e fresco. A localização também foi destaque. A estação de trem mais próxima do Hotel fica a 2 km e é oferecido todos os dias traslado gratuito (funciona até 19 horas). Para chegar nas atrações da cidade como o Teatro Bolshoi e Kremilin são apenas seis estações (15 minutos).
  • Hausi, Kuessnacht am Rigi 5.07.2018

    Meine Frau und ich haben hier in diesem Hotel vom 15. Juni 2018 bis 28.Juni 2018 ein Doppelzimmer bewohnt. Sehr sauber und immer wieder neue Bettwäsche. Das Essen war sehr gut. Russische Spezialitäten wie auch europäische Küche. Personal freundlich.
  • Carlos, Mexico 4.07.2018

    Excelentes instalaciones gran hotel
  • Tamino, Denmark 26.06.2018

    Everything was perfect, the staff, the accomodation, there was really almost nothing to complain about. The food at the restaurant was delicious as well. The location is perfect, especially if one needs to reach the Domodedovo Airport, being familiar with traffic jams in Moscow... There was only one thing. The staff was not able to book the taxi payable by card, which is a big disadvantage when on a business trip, but it is just an easily fixable small thing.
  • IBRAHIM, Saudi Arabia 26.06.2018

    الفندق فخم وممتاز جدا والسعر رغم جودة الفندق ووجود كأس العالم يعتبر رخيص

Kashyrskoye shosse, 39b Moscow, RF

Metro «Kashirskaya»

+7 495 662 10 01 
bron@intourist-kolomenskoe.ru

Free shattle
Schedule here